PRIVACY POLICY
Information Collection - Enquiry forms We request information from our users on our enquiry forms. A user must provide contact information (name, e-mail, and address etc). This information is used for enquiry purposes and to enable us to respond to customer's enquiries. We usually email an acknowledgement for each form. If we have trouble processing an enquiry, the information is used to contact the user. Cookies We do not use cookies on this site. Log Files We use log files to track Internet protocol (IP) addresses, browser type, referring/exit pages, computer operating system, keywords entered at search engines that brought users to our site, and frequency of pages viewed on the site. This information is used to gather broad demographic information, track trends, better manage the site, and make decisions on improving and expanding the site. Information is analyzed in aggregate. IP addresses are not linked to personally identifiable information. Communications from the Site - Newsletter and Updates We periodically send out e-mails with new services and special offers at our site. Users are given the option to opt-out of these e-mails. Users can also voluntarily subscribe to our newsletter. We ask for contact information (e-mail and name). This information is used only for distribution of the e-mail newsletter and updates. Third Party Intermediaries We use outside businesses to fulfil some bookings and services. These companies do not retain, share, store or use personally identifiable information for any secondary purpose. Links This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site. Surveys Occasionally our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary. Survey information is used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties. We may use an intermediary to conduct these surveys, however, they may not use users' personally identifiable information for any secondary purposes. Send to a Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. The company will automatically send the friend a one-time e-mail inviting them to visit the site. Security All of our users' information, including the sensitive information is restricted in our offices. Only employees who need the information to perform a specific task (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Correcting/Updating/Deleting/Deactivating Personal Information If a user's personally identifiable information changes (such as phone, e-mail or postal address), or if a user no longer desires our service, please contact us by phone or e-mail.
|
